Important Notices

Trade Services and Guarantee Tariffs

Please visit Trade Services and Guarantee Tariffs for details of update tariffs for Macao commercial customers effective February 2022.

Issued by The Hongkong and Shanghai Banking Corporation Limited, Macau Branch

24th January 2022

Notice of new launch “Easy Transfer” service through Faster Payment System (FPS)

From 6th December 2021, the “Easy Transfer” interbank transfer service in MOP based on FPS will be launched by the Monetary Authority of Macau (AMCM). HSBC Macau, as one of the participating banks in this payment scheme, will support non-real time inward payments.

Please find the link below on FAQ or contact our branch staff for more details

Easy Transfer HSBC Macau FAQ (PDF, 523KB)

Issued by The Hongkong and Shanghai Banking Corporation Limited, Macau Branch.

1st December 2021

Notice of Termination of Non-HSBC GBP Cheques Collection Service

We regret to inform you that, effective as at 30 November 2021 (“Effective Date”), HSBC Macau will no longer be able to provide Cheque Collection Service for non-HSBC-issued cheques in British Pound (GBP). Accordingly, only HSBC-issued GBP cheques presented to, or otherwise received by us, on or after the effective date will be processed by using Cheque Collection Services.

For enquiries, please contact our branch staff.

Issued by The Hongkong and Shanghai Banking Corporation Limited, Macau Branch.

25 October 2021

COVID19 Notice

In light of the recent evolving Coronavirus situation in Macau, as a precautionary measure for contingency purposes to safeguard the health and safety of our employees and customers while balancing the need to ensure normal banking services to the community, you are highly recommended to conduct banking transactions through our Internet Banking, Self-Service Machines or Contact Centre.

During this period, operating hours and services available at all other branches will remain unchanged:

Personal Banking Services & Corporate Banking Services Address Hours
HSBC Main Branch 639 Avenida da Praia Grande 9 am – 4:30 pm
Nova Grand Sub-Branch G28, G/F, Nova Mall, Avenida De Kwong Tung Taipa, Macau 10 am – 5:30 pm

For enquiries, please contact us via Customer Service Hotline at +853 8599 2388, available Monday to Sunday, 9am to 11pm.

For corporate and commercial business customers, please contact your designated customer service officer or relationship manager for any necessary assistance.

Thank you for your understanding and cooperation.

5 October 2021

Notice of change on Demand Draft Services

Notice of Change on Demand Draft Services

As part of the ongoing review of our practices and policies, pleae be advised, with effect from 1st October 2021, HSBC will cease the issuance of Demand Draft for USD and HKD drawn in United States of America and Hong Kong SAR.

Please use Telegraphic Transfer for remittance in the above circumstances.

For enquiries, please contact our branch staff.

Issued by The Hongkong and Shanghai Banking Corporation Limited, Macau Branch.

31 August 2021

Notice of QR Code Cheque Book

According to the guideline issued by the Monetary Authority of Macao, HSBC Macau started to implement electronic clearing services for cheques with QR codes from 1 January 2021. If your existing cheque book is non QR coded, please visit our branch to order new QR code cheque book at your earliest convenience. If you are using non QR code specially printed cheques, please seek your printing vendor for advice. Should you have any queries, you may contact your Relationship Manager.

15 January 2021

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Please be aware that the external site policies will differ from our website terms and conditions and privacy policy. The next site will open in a new browser window or tab.